RTD

🌿 Account & Data Deletion Instructions

🌿 Account & Data Deletion Instructions (User Version)
How to request account deletion
If you would like to delete your FitLens account and remove your data, you can send a request by email.
Please send your request to:
support@fitlens.app
(or your real email)
Include the email address you used to register in FitLens.
For security reasons, we may ask you to confirm your request before deletion.

What happens when you delete your account
When your account is deleted:
• Your login account will be removed
• Your daily logs and body signal data will be deleted
• Your workout history will be deleted
• Your meal logs will be deleted
• Your stored profile information will be deleted
This action cannot be undone.

How long deletion takes
We will process account deletion requests within 7 days.
In most cases, deletion is completed sooner.
Some technical backups may remain temporarily but will be removed automatically during system cleanup.

Why we keep some data temporarily
For system stability and security, some data may remain in encrypted backups for a limited time.
These backups are not used and are automatically removed after the backup cycle ends.
We do not use deleted data for any purpose.

Contact
If you have specific requests or questions about your data, please contact:
support@fitlens.pro
We will be happy to help.


🌿 Now — Internal Procedures
We have set up deletion procedure technically.
Since FitLens uses Firebase, deletion means:
Delete user from Firebase Auth
Delete user document
Delete subcollections (daily logs, meals, etc.)

Example structure:
users/{uid}
users/{uid}/daily_logs
users/{uid}/meals
users/{uid}/workouts
When deleting:
Delete all under uid.
Then delete auth user.

Typical deletion flow
Admin receives email
You find user UID
Delete in Firebase Console
Auth → delete user
Firestore → delete user doc
Storage → delete files if any
Done

Currently we use SQL for deletion procedures.
Later we can automate.